COVID-19 Updates

This page brings you up-to-date information about restrictions on services due to COVID-19

Last updated 5 April 2021 - see text in red

Skincare Products & Online Shopping: OPEN

We’re still here making & dispatching your OV naturals skincare products, delivering locally within 5 miles for free & UK-wide with Royal Mail. If you'd like to send a present to someone within the UK, with a personal message, we can do that for you. It’s business as usual, although delivery may take a little longer when the country is in lockdown. 

If you’re shopping locally for food in South Somerset, then you may also be able to pick up our skincare products from Minster Health Foods, Ilminster or the Trading Post Farm Shop, Lopenhead.

Your Treatments: reopening 12 April

The latest announcement by the government on 5 April 2021 confirmed that personal care services can reopen from 12 April. For my current clients I’ll be in touch this week to book you in. 


When we are open, as we have been off & on through the pandemic, rest assured you’re in safe hands. A risk assessment has been undertaken & protocols are in place to mitigate the risk of cross-infection from COVID 19, with guidance from the Federation of Holistic Therapists, the UK government & the World Health Organisation. There’s also a QR code available at the Studio for NHS Test & Trace. 

If you’re classed as ‘clinically extremely vulnerable’ then we aren’t able to treat you during the pandemic, regardless of which Tier we are in. If you’re ‘moderately vulnerable’ (including pregnant or age 70 or over), providing we agree it’s safe to proceed with a treatment, we can do so (although it’s preferable that you consult with your health care provider). If you’re unsure whether a treatment is suitable, then please get in touch.

Please be assured that I’m not only adhering to all the protocols and asking you to do the same, but I’m also mindful of keeping a lovely, relaxing environment.

A Special Note from Me - Staying Safe, Sustainably

The main priority is to keep us all safe. I am, however, mindful of the ‘polyester & plastic mountain’ that is building, due to increased use of disposable gloves, masks, aprons etc. As you know, I’m keen to run my little business in the most eco-friendly way possible. This is how I’m approaching the situation:

  • Swap: a linen/washable apron instead of a plastic/disposable apron

I wear my normal (bamboo/organic cotton) uniform with a linen apron throughout your appointment, changed between clients. My aprons are from Bath Artisan Market.

  • Swap: compostable & recycled gloves instead of plastic gloves

I wear eco-friendly gloves for cleaning between clients.

  • Swap: eco-friendly cleaning products from independent companies, instead of synthetic cleaning products from large corporations

For daily cleaning & to sanitise hard surfaces I use household disinfectant from ethical companies. This is something already in place at the Studio & is in line with guidelines from the government going forward.

  • Swap: natural hand sanitiser instead of synthetic hand sanitiser

I’m using natural hand sanitiser which is 70% alcohol made from Somerset cider apples. This is in line with government guidelines & may be used by clients as a secondary measure, following hand washing. If, however, you prefer something clinical (e.g. a ‘hospital grade’ hand sanitiser), I also have this available for you, to give you a choice.  

  • Swap: Reusable, eco-friendly, washable bamboo cloths instead of disposable wipes

I’m not using disposable wipes unless absolutely necessary, although I do have some in stock, just so that I’m well prepared for all eventualities (eco-friendly ones). I've sourced a roll of sustainable washable bamboo eco-cloths, for use with disinfectant.

And the rest:

  • Unfortunately I can’t avoid the plastic visor, which I’m required to wear, as currently no-one is manufacturing an eco-friendly one. I’ve chosen a style that’s certified, made in the UK & can be disinfected between clients, which seems the best choice for now.

  • Neither can I avoid disposable Grade II Medical face masks, which I’m required to wear by the government. Before disposing of these, I always snip the elastic (to prevent injury to birds/animals, as suggested by wildlife charities).

  • I’ll also be using essential oils with anti-viral properties, such as Tea Tree, Lavender, Bergamot, Blue Gum Eucalyptus & Rosemary, for cleaning & in the oil burner to help refresh the air in the studio. This is in addition to (not replacing) the stringent disinfection process that takes place between treatments.

Thank you for your continued support. It's very much appreciated in these uncertain times.
Lucy Stevens